Privacy Policy – SHOPTHEROOTS LLC

At SHOPTHEROOTS LLC, your privacy is important to us. We are committed to protecting your personal information and handling it responsibly. This Privacy Policy explains how we collect, use, store, and safeguard your data in compliance with U.S. privacy regulations and e-commerce standards.

1. Information We Collect
We may gather the following types of personal information to provide and improve our services:

  • Name and contact details

  • Email address

  • Phone number

  • Billing and shipping information

  • Order and transaction information

  • Website usage data (pages visited, device type, interactions)

We only collect information necessary to process orders and enhance your shopping experience.

2. How We Use Your Information
Your data may be used for purposes including:

  • Processing and fulfilling orders

  • Providing customer support and responding to inquiries

  • Improving website performance and user experience

  • Sending order updates and important notifications

  • Preventing fraud and securing our platform

  • Complying with legal requirements

We never use your information for unauthorized purposes or sell it to third parties.

3. Cookies & Tracking
Our website may use cookies, pixels, and similar technologies to:

  • Enhance website functionality and performance

  • Personalize your experience

  • Analyze site traffic

  • Support secure payment processing

You can adjust your browser settings to block or delete cookies if you prefer.

4. Sharing Your Information
We do not sell or rent your personal information. Data may be shared only with:

  • Trusted service providers (payment processors, shipping carriers)

  • Analytics and marketing partners

  • Legal authorities when required by law

All third-party providers must follow strict confidentiality and data protection standards.

5. Data Security
We implement administrative, technical, and physical measures to protect your information against:

  • Unauthorized access

  • Loss or misuse

  • Alteration or disclosure

While no system can be completely secure, we follow industry best practices to safeguard your data.

6. Your Privacy Rights
You have the right to:

  • Access the personal information we hold about you

  • Request corrections or updates

  • Request deletion of your data where permitted

  • Opt out of marketing emails at any time

Requests can be submitted using our contact information below.

7. Third-Party Websites
Our site may link to external websites. SHOPTHEROOTS LLC is not responsible for the privacy practices or content of third-party sites.

8. Children’s Privacy
We do not knowingly collect information from children under 13. Our services are not intended for use by minors.

9. Policy Updates
This policy may be updated from time to time. Changes will be posted on this page with a revised effective date.

10. Contact Information
For privacy-related questions or requests, reach out to us:
📧 Email: support@shoptheroots.store
📞 Phone: +1 (859) 273-0122
📍 Address: 7727 Zuni Rd SE, Ste A, Albuquerque, NM 87108, USA

11. Support Hours
Monday – Friday: 9:00 AM – 5:00 PM (MST)