Terms & Conditions – SHOPTHEROOTS LLC

Welcome to SHOPTHEROOTS LLC. By accessing our website or purchasing our products, you agree to the following Terms & Conditions. Please read them carefully.

1. Acceptance of Terms
By using our website, creating an account, or placing an order, you agree to comply with these Terms & Conditions, along with our:

If you do not agree with these terms, please do not use our website or services.

2. Business Information
SHOPTHEROOTS LLC
📍 Address: 7727 Zuni Rd SE, Ste A, Albuquerque, NM 87108, USA
📧 Email: support@shoptheroots.store
📞 Phone: +1 (859) 273-0122
🕒 Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (MST)

3. Use of Our Website
You agree not to:

  • Violate any applicable laws or regulations

  • Provide false, misleading, or inaccurate information

  • Attempt to damage, disrupt, or interfere with the website

  • Engage in fraud, abuse, or any unauthorized activity

Misuse of the website may result in account suspension, order cancellation, or restricted access.

4. Account Responsibilities
If you create an account, you are responsible for:

  • Keeping your login credentials secure

  • Notifying us immediately of any unauthorized use

  • All activities conducted through your account

Accounts that violate these Terms may be suspended or deleted.

5. Orders & Payments

  • All orders are subject to product availability and confirmation.

  • Full payment is required at checkout.

  • We reserve the right to cancel or refuse any order due to product availability, suspected fraud, or incorrect information.

  • Payments are processed securely through trusted third-party providers.

6. Shipping & Delivery
Shipping and delivery follow the guidelines stated in our Shipping Policy.
Delivery times are estimated and may vary due to location, carrier performance, or factors outside our control.

7. Returns & Refunds
All returns, exchanges, and refunds are governed by our Return & Refund Policy.
Customers are responsible for reviewing the policy before placing an order.

8. Intellectual Property
All content on this website, including text, images, graphics, logos, and branding, is owned by SHOPTHEROOTS LLC.
You may not copy, reproduce, or use any content without written permission.

9. Limitation of Liability
SHOPTHEROOTS LLC is not liable for:

  • Indirect, incidental, or consequential damages

  • Losses caused by improper use of products

  • Issues caused by third-party services (carriers, payment processors, etc.)

Use of the website and products is at your own risk.

10. Governing Law
These Terms & Conditions are governed by the laws of the State of New Mexico, USA.
Any disputes shall be resolved under New Mexico jurisdiction.

11. Changes to Terms
SHOPTHEROOTS LLC may update or modify these Terms & Conditions at any time.
Updates will be posted on this page with an updated effective date. Continued use of the website indicates acceptance of the revised terms.