Contact Us – SHOPTHEROOTS LLC

We’re here to support you! At SHOPTHEROOTS LLC, every customer matters. Whether you have questions about our hair extensions, need help with an order, or want guidance on choosing the right product, our team is ready to assist.

1. Live Chat
Need fast answers? Use the live chat feature on our website to connect with a member of our support team instantly. We’re available during business hours to provide real-time assistance.

2. Email Support
Reach out to us anytime via email:
📧 Email: support@shoptheroots.store
We strive to respond to all email inquiries within 24 business hours.

3. Phone Support
Prefer to speak directly with a team member? Call us at:
📞 Phone: +1 (859) 273-0122
Our support team is available Monday – Friday, 9:00 AM – 5:00 PM (MST).

4. Our Address
📍 Address: 7727 Zuni Rd SE, Ste A, Albuquerque, NM 87108, USA

5. Response Times
We value your time and aim to respond quickly:

  • Live Chat: Immediate response during business hours

  • Email: Within 24 hours on business days

  • Phone: During business hours

6. Customer Satisfaction
Your satisfaction is our top priority. Our team is trained to provide professional, friendly, and helpful support for any questions or concerns. We are committed to ensuring your shopping experience with SHOPTHEROOTS LLC is smooth, enjoyable, and stress-free.