Payment Policy – SHOPTHEROOTS LLC
At SHOPTHEROOTS LLC, we aim to make your shopping experience safe, secure, and hassle-free. This Payment Policy outlines how payments are processed, accepted, and handled on our website.
1. Accepted Payment Methods
We accept the following payment options:
Credit & Debit Cards (Visa, MasterCard, American Express)
PayPal
Klarna (Buy Now, Pay Later)
Note: Klarna cannot be used for gift card purchases.
2. Payment Security
All transactions are securely processed through trusted third-party payment providers.
We never store your payment information on our website.
All data is protected with industry-standard SSL encryption to ensure your information remains private.
3. Payment Timing
Full payment is required at checkout unless using Klarna’s installment plan.
Orders will only be processed once payment is successfully completed.
4. Failed or Declined Payments
If a payment is declined, your order will not be processed.
Please verify your payment details and try again, or use a different payment method.
For Klarna transactions, you may be redirected to their secure portal to complete the payment.
5. Fraud & Risk Prevention
SHOPTHEROOTS LLC reserves the right to hold or cancel orders suspected of fraud or unauthorized activity.
We may request additional verification to ensure that all transactions are safe and secure.
6. Contact for Payment Issues
If you experience any problems with payment, our support team is here to help:
📧 Email: support@shoptheroots.store
📞 Phone: +1 (859) 273-0122